Ways To Get Support

Product Tips And Tricks

Get information, tips and tricks on using your Go Connect device or Travel WiFi in general.

Product Tips and Tricks

How To Get Connected And Default Passwords

Find answers to common questions about your Go Connect device, GoTravel mobile app, SmartGo subscription and more. 

Getting Connected And Default Passwords

Contact Support

Using our support request form or email you can contact support to have a member of our team help you with your device.

Contact Support

Mobile App

Download the GoTravel App to control your Go Connect device.  Quickly and easily connect to WiFi, check security and see WiFi performance in an easy to understand way.

Learn More About GoTravel App

Contact Support

If you need support with your Go Connect device, our all US based support team is available to help.  Go Connect support is all digital to ensure maximum efficiency.

    Contacting Support

    Our support team will be happy to answer any questions you have about your Go Connect product.  Please use the contact form to the left and a member of our support team will respond.  

    Go Connect support is operated digitally.  If you elect to call please leave a voicemail with your email and a member of our support team will contact you. 

    Go Connect support operates during normal business hours and is closed on public holidays.

    Support Contact Information