Ways To Get Support

Go Connect Device Setup Guide

Our Quickstart guide will walk you through the initial device registration.

Device Setup Guide

Product Tips And Tricks

Get information, tips and tricks on using your Go Connect device or Travel WiFi in general.

Product Tips and Tricks

How To Get Connected And Default Passwords

Find answers to common questions about your Go Connect device, GoTravel mobile app, SmartGo subscription and more. 

Getting Connected And Default Passwords

Contact Support

Using our support request form or email you can contact support to have a member of our team help you with your device.

Contact Support

Call Support

Give our support team a call to help you with your Go Connect device, answer questions or learn about other products.

Call Support

Adding Smart Devices

How  to guides for 15 different smart devices you can use while traveling with your Go Connect.

Smart Device Setup Guides

Mobile App

Download the GoTravel App to control your Go Connect device.  Quickly and easily connect to WiFi, check security and see WiFi performance in an easy to understand way.

Learn More About GoTravel App

Contact Support

If you need support with your Go Connect device you can reach our technical support team below.

    Contacting Support

    Our support team will be happy to answer any questions you have about your Go Connect product.  Please use the contact form to the left and a member of our support team will respond.  Or if you prefer you can use one of the contact methods below.

    Support Contact Information

    Phone: (866) WIFI-GO-9.  Choose Option 2