Product Tip: Public WiFi Security At A Glance
Go Connect Product Security Overview
As a core virtue of Go Connect, security when using WiFi is important. That’s why every Go Connect device has built in security to help keep you safe, even if you have to use an open or public WiFi network. We also want to ensure even if you are not heavily technical you can understand the product and how it can keep you safe.
We should note that some features described here require one of our SmartGo plans. We’ll note features which require a plan. All features described here are included with all of our plans, including SmartGo and any Smart Plus Cellular plan.
Public WiFi Security
Go Connect helps you see and stay safe in a few ways when it comes to WiFi security.
- Let’s you see at a glance if the WiFi network you are connected to is secure.
- Whether Go Connect’s SmartSecurity is enabled (this is a subscription feature). SmartSecurity is always on unless you choose to turn it off.
- By creating a “private” WiFi network that only use and your devices can use.
You can learn more about how using a travel or cellular hotspot router make public WIFi more secure by reading our blog post.
Seeing If The WiFi Network You Are Connecting To Is Secure
When Connecting Initially
When click to add a connection the lock icon will be displayed next to the WiFi network name. If there is no lock icon, the WiFi network is OPEN and unsecured. While this does not mean you shouldn’t use it, you should be aware of it. You should NEVER login to financial institutions (banking, brokers, cryptocurrencies) or send personal information (social security numbers, passports, dates of birth) when on an open network unless SmartSecurity is on. For all other activities (streaming, general web browsing) on open networks it is recommended use, but the risk is lower. It’s best to leave internet security always enabled.
Even when connecting to a “secure” network you never know who may have compromised the network. We recommend running Internet Security when performing sensitive transactions such as financial or those that contain highly personal information even this situations.
From The Connections Overview Screen
On the Connections screen there are two security indicators to pay attention to. The first, on the right, under the name of the WiFi network you are using is a locked or unlocked icon. If the icon is locked the connection is secured, if it is unlocked it is an open network.
The second, and more important on the left is the lock icon under “Active Networks”. If this icon is locked and white, Internet Security is enabled. Even if the WiFi network on the right is open, you are still secured.
You should NEVER login to financial institutions (banking, brokers, cryptocurrencies) or send personal information (social security numbers, passports, dates of birth) when on an open network unless SmartSecurity is on. For all other activities (streaming, general web browsing) on open networks it is recommended use, but the risk is lower. It’s best to leave internet security always enabled.
It’s that easy to tell at a glance whether you are protected. Your Go Connect devices lets you know whether the public WiFi network you are connected to is secure. Even when they are not, your Go Connect will allow you to easily see whether SmartSecurity is active, helping to keep you secure.